Frequently Asked Questions — My Portuguese Market
We know you might have a few questions before you set sail with us. Here are the answers to the things our customers ask most often. If you don't find what you're looking for, reach out any time; we love hearing from you.
Who is behind My Portuguese Market?
We're a husband-and-wife team with deep personal and cultural roots in Portugal. Inspired by the Portuguese Age of Discovery, we set out to bring the best of Portugal's (and the world's) artisan and gourmet heritage to doorsteps across the United States. Every product we carry is a small treasure we've found, tasted, or fallen in love with ourselves.
What kinds of products do you sell?
Our collection spans a wide range of lifestyle categories: tinned seafood (conservas), olive oil, fleur de sel (flor de sal), coffee, spices, tea, breakfast spreads, home décor like tabletop linens and candles, bath and beauty products, cork goods, fashion and accessories, kids' items, stationery, cookbooks, and curated gift sets. Think of us as a single, carefully curated roof over everything that will soon become your favorite thing, with a focus on the (ever-evolving) Portuguese way of life.
Are your products authentically sourced from Portugal?
Yes. The heart of our collection comes directly from Portuguese artisans, small producers, and family-run businesses we know and trust. Some items are sourced from other parts of the world that share a similar spirit of craftsmanship, but every product is chosen for its authenticity, quality, and the story behind it.
How much does shipping cost, and how long does delivery take?
We offer free shipping on all US orders over $50, no code needed. Orders under that threshold ship at a flat rate calculated at checkout. Most US orders arrive within a few business days, though timing can vary depending on your location. We ship to all US states.
What packaging materials do you use?
We care deeply about the planet, so we ship exclusively with recycled and recyclable packaging. You won't find any plastic wrap or bubble wrap in our boxes. Our goal is to get your order to you safely while keeping our footprint as light as possible.
Can I send an order as a gift?
Absolutely, and we can make it personal. Your packing slip always comes without prices. You can add a note in your cart, and it will populate directly on the packing slip. You can also select one of our many beautiful notecards (they are all $5) and our team will handwrite the note on it and tuck it into the package. We also offer curated gift boxes, like the MPM Kitchen Edit Box (featuring items such as MAINOVA Classic Extra Virgin Olive Oil and SALMARIM Fleur de Sel), designed as one-click gifts for the food lovers in your life.
Do you sell gift cards?
We do! Our gift cards start at $25 and are delivered instantly via email. The recipient simply enters the gift card code at checkout. It's a wonderful option when you want to let someone choose their own favorite thing.
Why are some of your products priced higher than mass-produced alternatives?
Our products travel a long road from small farms, cooperatives, and workshops in Portugal through ports, customs, and careful handling before they reach our shelves. That supply chain, combined with the handcrafted quality and limited-batch nature of what we carry, means these aren't factory-line goods. You're paying for genuine provenance, real craftsmanship, and flavors or materials you simply can't find at a big-box store.
What if a product I love goes out of stock?
Because we work with small producers and seasonal harvests, some items are available in limited quantities and may sell out. We do our best to restock favorites, but certain products are truly one-of-a-kind runs. If something you love disappears, sign up for restock notifications or drop us a line, and we'll keep you posted.
What is your return policy?
We want you to be completely happy with your order. If something arrives damaged or isn't what you expected, please contact us as soon as possible and we'll work with you to make it right. Because many of our products are food or perishable goods, we handle returns on a case-by-case basis to ensure fairness for everyone.
